Return & Exchange Policy

Uniformo

Contact Information
Phone: 02269719968
Email: support@uniformo.in

Return & Exchange Guidelines:

1. Return Process:
   Initiation: Contact customer support at support@uniformo.in or 02269719968 within 7 days of receiving your order to request a return.
   Return Authorization: We will issue a Return Merchandise Authorization (RMA) number and instructions for returning your item.
   Condition: Ensure the item is unused, in its original packaging, and in resalable condition.
   Shipping: Ship the item to the address provided by our support team. Customers are responsible for return shipping costs unless the return is due to our error.
2. Exchange Process:
   Request: Contact us within 7 days of receiving your order to request an exchange. Specify the item to be exchanged and the replacement item you wish to receive.
   Approval: We will confirm the availability of the replacement item and provide instructions for returning the original item.
   Shipping: Send the original item back as per the instructions. Customers are responsible for shipping costs unless the exchange is due to our mistake.
3. Refunds:
   Processing Time: Once we receive the returned item, we will inspect it and process the refund. Refunds are issued to the original payment method within 2-3 business days.
   Partial Refunds: If the item is returned in a condition other than what was originally received, a partial refund may be issued.
4. Non-Returnable Items:
   Customized/Personalized Items: These items are non-returnable unless they arrive defective or incorrect.
   Final Sale Items: Items marked as “Final Sale” cannot be returned or exchanged. 5.Defective or Incorrect Items
   Reporting Issues: If you receive a defective or incorrect item, contact us immediately at support@uniformo.in or 02269719968. Provide order details and photos of the issue. & Shoot open box video without cuts and share 9170908075 whatshap with us

Resolution: We will arrange for a replacement or issue a full refund for defective or incorrect items.

6.International Orders:
Shipping Costs: Customers are responsible for return shipping costs for international orders.
Customs Duties: Any customs duties or taxes associated with returns are the responsibility of the customer.

7. Uniformo- 11/22,Shankar Bazaar, Landmark- Jansewa Inter College, Chitrakoot Dham Karwi, UP, 210205
8. Contact Information:
   For any questions or further assistance regarding returns or exchanges, please reach out to our customer service team:
   Email: support@uniformo.in
   Phone: 02269719968

Thank you for choosing Uniformo. We strive to ensure your satisfaction with every purchase